Not everyone had the chance to grow up the the idea of snow days. I remember when I was a kid waiting for those words over the radio "School Closed" nothing was more exciting.
In some way it seems that people don't seem to out grow that. We are expecting somewhere between 3 and 18 inches of snow. Which for Brad in Duluth that would be a dusting. Here in KS it will close schools.
Not sure why adults get so excited. I still have to go to work. If I could not make it then it is just a vacation day. If I want the day off, I could just take vacation. OK I am a little excited to use the four wheel drive for the the first (And probably the last) this year.
Any way, the energy surrounding this is fun.
These are just daily thoughts I have on the industry and processes. As a bonus you get some personal stories experience and others that may not be related to anything!
Thursday, March 26, 2009
Wednesday, March 25, 2009
Microsoft gets it RIGHT?
So I had to rebuild a laptop last night. And when it came to activating Vista, the online activation would not work. The system came with Visa and I used the key attached to the system. Not sure why it would not activate.
Anyway, it told me ta call an 800 number and read (IVR) what would be probably 50 numbers to the system (The numbers were on the screen generated by Vista). So after doing that, the automated system could not help me. So it transferred me to a live ( But foreign) person. In one ring the call was picked up by a reasonably well English speaking person.
I had to read the first several numbers (Not all thank goodness), he then ask me a couple of questions. (why was I doing this install, did it come with the computer, was it installed on any other systems) after answering these, he gave me a really long number to type in and it worked. All took 5 min.
Really it was a positive experience.
Anyway, it told me ta call an 800 number and read (IVR) what would be probably 50 numbers to the system (The numbers were on the screen generated by Vista). So after doing that, the automated system could not help me. So it transferred me to a live ( But foreign) person. In one ring the call was picked up by a reasonably well English speaking person.
I had to read the first several numbers (Not all thank goodness), he then ask me a couple of questions. (why was I doing this install, did it come with the computer, was it installed on any other systems) after answering these, he gave me a really long number to type in and it worked. All took 5 min.
Really it was a positive experience.
Sunday, March 22, 2009
Calling a Duck a Duck
It continues to amaze me how some people tend to not own up on things they have done, mistakes or just bad decisions. Trying to hide or deceive the truth only makes it worse.
It is obvious to me and I think most everyone when this happens. In some way it is kinda like saying she has a good personality, the car is just broke in or it is only cosmetic. We all know what that means.
It is kinda like Covey's book about truth. when you tell these little lies there is a tax that is paid in trust.
It is obvious to me and I think most everyone when this happens. In some way it is kinda like saying she has a good personality, the car is just broke in or it is only cosmetic. We all know what that means.
It is kinda like Covey's book about truth. when you tell these little lies there is a tax that is paid in trust.
Friday, March 20, 2009
Meetings and Events you plan or are invited to.
Start on time, end on time.
Don't wait for those who are running late. I was on time, you were on time. Respect my time.
If it was scheduled for an hour. Take no more than an hour. If you feel that the time needs to be extended. Ask, or reschedule.
A month or so ago we had an event run by a vendor. It went over by 45 min. It devalued the entire content. Customers were dissatisfied, I was and it really ended poorly.
I know, I am pretty to the point. But this really bugs me.
Don't wait for those who are running late. I was on time, you were on time. Respect my time.
If it was scheduled for an hour. Take no more than an hour. If you feel that the time needs to be extended. Ask, or reschedule.
A month or so ago we had an event run by a vendor. It went over by 45 min. It devalued the entire content. Customers were dissatisfied, I was and it really ended poorly.
I know, I am pretty to the point. But this really bugs me.
Tuesday, March 17, 2009
The Golf Cart Experience
Took my golf cart in a couple of weeks ago, it lost all its pep and was seemly getting worse. I wanted this fixed and an over all checkup of the batteries and cart.
So I called a day after I was told it would be done. Basically they had not looked at it yet. No big deal, I didnt need it for another week or so. Couple of days later it was "Done" The description was that there was a loose connection. Great. $42
Took the cart home to clean, wax and fix a couple of small cosmetic problems. This is where I discovered that half of the battery cells were dry. Wouldn't you have checked this under a basic check up? Guess not.
Next when I took it to the course. Nothing changed. Poor performance, no get up and go.
So I guess I paid $42 for nothing? Really, money was not the problem. I wanted this fixed to play golf this summer. So I am debating what to do next.
1. Visit the guy again. (I will pretty much guarantee I will not take it back) I may ask for my money back. He did nothing to fix the problem.
2. Take it to the other cart place in Hays.
3. Dive into the problem myself. There are only 3 major parts. 4 if you include the batteries. It seems that I am just as qualified as the previous mechanic.
4. ???
Lost business to the company I took it to. And I will be sure to tell my average 10 people of the bad experience.
So I called a day after I was told it would be done. Basically they had not looked at it yet. No big deal, I didnt need it for another week or so. Couple of days later it was "Done" The description was that there was a loose connection. Great. $42
Took the cart home to clean, wax and fix a couple of small cosmetic problems. This is where I discovered that half of the battery cells were dry. Wouldn't you have checked this under a basic check up? Guess not.
Next when I took it to the course. Nothing changed. Poor performance, no get up and go.
So I guess I paid $42 for nothing? Really, money was not the problem. I wanted this fixed to play golf this summer. So I am debating what to do next.
1. Visit the guy again. (I will pretty much guarantee I will not take it back) I may ask for my money back. He did nothing to fix the problem.
2. Take it to the other cart place in Hays.
3. Dive into the problem myself. There are only 3 major parts. 4 if you include the batteries. It seems that I am just as qualified as the previous mechanic.
4. ???
Lost business to the company I took it to. And I will be sure to tell my average 10 people of the bad experience.
Monday, March 16, 2009
An apprentice update
OK I have changed a few opinions. First, Tom Green is a little better. He is probably the closest thing to ADD(Attention Deficit Disorder) if I believed in it. However he is not afraid to speak his mind, seems to have a good understanding of business and seems to have good ideas.
However my stock of Jesse James is going up too. He seems to be real creative, understands business. His downfall is the lack of being vocal and giving others his ideas. He does it on the side to the camera, just not to his team.
The women keep winning, but not with great ideas or planning. The men seem to have "too many Chiefs" as it is put on the show. I think that when it gets down to it, the men will get caught up.
However my stock of Jesse James is going up too. He seems to be real creative, understands business. His downfall is the lack of being vocal and giving others his ideas. He does it on the side to the camera, just not to his team.
The women keep winning, but not with great ideas or planning. The men seem to have "too many Chiefs" as it is put on the show. I think that when it gets down to it, the men will get caught up.
A big birthday!
Nothing is more enjoyable than seeing your kids light up at a birthday party. They can't wait to see their family and friends.
Carsen turned 3 on the 15th. You would maybe think that he was waiting for presents or the cake. Nope. He could not wait for everyone to sing Happy Birthday.
I will post the video later!
It is the small things that make the biggest differences.
Carsen turned 3 on the 15th. You would maybe think that he was waiting for presents or the cake. Nope. He could not wait for everyone to sing Happy Birthday.
I will post the video later!
It is the small things that make the biggest differences.
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