Days 3&4

The "Snowball" distraction was in full effect. You can see John holding on to one giving his companies QBR.

With a room full of entrepreneurs it helped keep their hands busy and if people got off track everyone bombarded them with snowballs.

I learned a lot of things these two days. As usual facilitating is one of the most difficult things I do. From organization to keeping on schedule and making sure that we continue to get value out of the group. In addition it (As always) Service Leadership is very educational. Learned this quarter about the OML (Operational Maturity Level) of customers. It was around that you want customers to have a high OML so that they truly understand the value that high OML companies provide. Something that I will be paying way more attention to moving forward!

Another HTG Event in the books

Wow so much happened this week.

First was the almost private jet flight to Denver!

Second I had a chance to climb Piestewa Peak in Phoenix Arizona. It was 2 miles to the base from the motel, 6 miles climbing and another 2 miles back. Definitely times making that climb that I wondered if we were going to make it! After some persistence and many breaks the victory photo was taken!

Then a great dining experience with Ashley Heaton and his wife which moved to AZ around a year ago. Great to see how well they are doing and really how much he loves what he is doing.

All this in just the first two days!