Do you set them?
Really it is all around us every day and many times when we have failed it is due to us not setting the proper expectations. Give time lines, set proper monetary expectations and define quality.
We need to do this for customers, family and coworkers. Look back on when somebody failed you and you may find it was not lack of willingness, rather they did not set your expectations correctly and what they delivered compared to your expectations was not in alignment.
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