The IT (Information Technology) industry is complex. I have been doing some training lately and just explaining the types of phones can be complex
1. IP
2. Hosted IP
3. Digital
4. Analog
and then you do the hybrid thing along with different third party devices that can add functionality into almost any system.
I start to more fully understand the value that sales adds to this process. You could spend months studying this and still not fully understand it all. I have over 10 years of experience and it continues to amaze me how things I thought I fully understood, I only partially understand.
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