Wednesday, June 25, 2008

Thanks Jim (Lenovo)

A week or so ago I met our new Lenovo rep. I will be honest, I was a bit concerned. Our previous rep Steve was great. He even had a great name. But, my concerns are now answered.

Taking a step back, I talk to alot (ALOT) of vendor reps. They are always promising answers. When they talk directly to customers they are always promising responses. It is my experience that almost never is there a response.

Back to Jim, he has answered not only every one of Nex-Tech's questions but also every customer question that could not be answered the day he was here. Great job Jim. Look forward to a long, profitable relationship.

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