Everyone in a company has the choice to help a situation, throw gas on the situation or throw someone under the bus.
Which choice do you choose? Really there is only one of these that bring resolution. The others create bad experiences to everyone.
Next time you face a customer challenge. No mater who caused the issue, spend some time trying to bring resolution, not more problems.
Thursday, June 11, 2009
Wednesday, June 10, 2009
How Joddey came to our door
OK so it was not that Joddey.
This morning I went to go to work and when I opened my garage door here was a dog crate with a Lab in it with a package of dog food and bones. On the cage was the dogs name Jody and also on its collar.
I put the dog in in the back yard with my dog Molly and went to work. Not sure how the dog came to be.
I found out that the dog was there before 6:45.
It was well behaved, it would sit, come, fetch and did not jump up. Anyway, our neighbor had spoke to someone who was looking for a dog. He called at 5 and came over around 5:30. He was going to take Jodey to the vet, (Something Joddey could probably use) and is going to be a great home.
The question is how this came to be. Why my house? Why today. Why did Jodey's family have to give her up?
Responsibility when you have kids, animals or businesses are really the same. You take on a great responsibility. There are so many options to find good homes. Why just leave a dog in a cage in front of someones house I do not understand.
This morning I went to go to work and when I opened my garage door here was a dog crate with a Lab in it with a package of dog food and bones. On the cage was the dogs name Jody and also on its collar.
I put the dog in in the back yard with my dog Molly and went to work. Not sure how the dog came to be.
I found out that the dog was there before 6:45.
It was well behaved, it would sit, come, fetch and did not jump up. Anyway, our neighbor had spoke to someone who was looking for a dog. He called at 5 and came over around 5:30. He was going to take Jodey to the vet, (Something Joddey could probably use) and is going to be a great home.
The question is how this came to be. Why my house? Why today. Why did Jodey's family have to give her up?
Responsibility when you have kids, animals or businesses are really the same. You take on a great responsibility. There are so many options to find good homes. Why just leave a dog in a cage in front of someones house I do not understand.
Monday, June 8, 2009
Firsts are coming fast
So this weekend.
1. Caden Learned to ride his bike without training wheels
2. Carsen Can really hit a ball without a T (He has been doing, he is getting good)
3. 10 Year anniversary (There will only be one of these)
4. The whole family went to a movie
1. Caden Learned to ride his bike without training wheels
2. Carsen Can really hit a ball without a T (He has been doing, he is getting good)
3. 10 Year anniversary (There will only be one of these)
4. The whole family went to a movie
What a great weekend. Balance is what makes you truly great.
Saturday, June 6, 2009
If you do not like it leave.
If you do not like your job, look for one that you enjoy. Life is too short to spend 8 plus hours a day at a job you do not like. There are so many career choices out there and even in small towns. Remember money is not everything (However it is part of the package)
If you do not like the job now, will it get better in 10 years? Probably not. If anything you will get more sour and dislike for that job. You are not only doing yourself a favor, you are most likely making everyone around you happier. You will be happier at home, hopefully your replacement will like the job and they will make everyone around them happier. It is win all the way around.
Start now!
If you do not like the job now, will it get better in 10 years? Probably not. If anything you will get more sour and dislike for that job. You are not only doing yourself a favor, you are most likely making everyone around you happier. You will be happier at home, hopefully your replacement will like the job and they will make everyone around them happier. It is win all the way around.
Start now!
Friday, June 5, 2009
You would think after 10 years I would learn.
Today is our 10 year wedding anniversary. And I messed it early. Jenifer pointed out that I blogged about headphones instead of her. However they have some similarities.
1. She keeps out the noise. (She keeps me focused and tells me when not to listen to the bad noise around me)
2. She has great sound. (IE great wife, mother and my best friend)
3. I will be glad to let you listen to her. (You know, like the BOSE headphones)
4. I got what I continually pay for...(I will pay for that one later)
Some differences
1. I didn't buy her at the Denver Airport (She stalked me when she worked at the bank)
2. Long after the BOSE wear out I will still have Jenifer
3. She does not like Rap, the BOSE love it.
4. The BOSE mow with me, Jenifer does not mow.
To the next 10 years. (I cannot wait to see the improvements that BOSE makes on their headphones)
1. She keeps out the noise. (She keeps me focused and tells me when not to listen to the bad noise around me)
2. She has great sound. (IE great wife, mother and my best friend)
3. I will be glad to let you listen to her. (You know, like the BOSE headphones)
4. I got what I continually pay for...(I will pay for that one later)
Some differences
1. I didn't buy her at the Denver Airport (She stalked me when she worked at the bank)
2. Long after the BOSE wear out I will still have Jenifer
3. She does not like Rap, the BOSE love it.
4. The BOSE mow with me, Jenifer does not mow.
To the next 10 years. (I cannot wait to see the improvements that BOSE makes on their headphones)
My BOSE headphones.
Few things in my life seem to deliver moer than what I expect (I expect a lot). I have owned my BOSE for a couple of years now. Sure, they are great for travel. They cut out all the airplane noise, people noise and have amazing sound. This makes the whole experience more relaxing. I never realized how loud the airport really is until I put on the headphones.
OK I have to admit they are ridiculously expensive (Over $300). However I did see the value and have been extremely happy.
I use them mowing and I cannot hear the mower. Infact you do not have to turn up the volume that much because they cut out all the outside noise.
I do not want to leave out the quality of the sound. I am very picky about my speakers. I have had the opinion on the BOSE surround systems (Not really researched or tested) that BOSE had no highs, no lows that's BOSE. Anyway, the headphones are remarkable. If you see the BOSE booth at the airport, give it a try or if I am traveling ask me to see mine!
OK I have to admit they are ridiculously expensive (Over $300). However I did see the value and have been extremely happy.
I use them mowing and I cannot hear the mower. Infact you do not have to turn up the volume that much because they cut out all the outside noise.
I do not want to leave out the quality of the sound. I am very picky about my speakers. I have had the opinion on the BOSE surround systems (Not really researched or tested) that BOSE had no highs, no lows that's BOSE. Anyway, the headphones are remarkable. If you see the BOSE booth at the airport, give it a try or if I am traveling ask me to see mine!
Thursday, June 4, 2009
Playing catch up.
So Sunday we went to Worlds of Fun and had a great time. It was much cleaner and better run than I remembered. It had a great mix of rides for everyone and same with games. I even proved who was the master of the go cart track. Caden waved at Kevin as we passed!
Once again the Garmin came to the rescue. I35 North exit was closed and we had to reroute. It took us right where we needed to go.
You would think after a full day of playing the kids would be worn out. Nope, we had to swim at the motel for an hour. One thing about it. This is one thing that does not grow old. Kids everywhere love to swim.
Once again the Garmin came to the rescue. I35 North exit was closed and we had to reroute. It took us right where we needed to go.
You would think after a full day of playing the kids would be worn out. Nope, we had to swim at the motel for an hour. One thing about it. This is one thing that does not grow old. Kids everywhere love to swim.
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