Quickest way to see it is at home. Jenifer and I will talk about something and later come to find out she (Or I) meant something completely different. I know it has happened to you.
To me communication is at the root of most business (And personal) problems when dealing with others.
You don't see the other persons perspective
You have different agendas (Or priorities)
So many times people are bringing baggage to the conversation (From last week, year, decade or more!)
It might be communication issues from top down or bottom up
Even the most simple things to communicate can get difficult when you add multiple layers, departments, technologies, systems and more.
Don't forget, it is all about people.
What is the most important thing to help communication? Repeat.Repeat.REPEAT
Maybe verbally, in writing, video, all three at once. In person, over the phone, over video call. Don't over complicate the message. Simple to the point and repeat.
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