Sunday, September 19, 2010

They wouldn't do it if it didn't work?

Yes they would! Many times companies believe that they are doing things because it is the best way, the easiest way or gets results. However it becomes more and more clear that either they are not measuring results (Processes or other)or they are measuring the wrong things.

It goes back to the daughter and the ham. (I think I have told this story before)

Mom, why do we cut the ends off the ham?
(Mother) because Grandma did it.
(Daughter to Grandma) Grandma, why do we cut the ends off the ham? Because Great Grandma did it
(Daughter to Great Grandma) Great Grandma, why do we cut the ends off the ham?
(Great Grandma) Because the pan was too small!

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