Had a chance last week to see Jeffery Gitomer present some really unique sales idea's. One great concept he spoke of was who cares about customer satisfaction, you really care about customer loyalty. Taking it further, it is really about building the lasting relationship. How true.
My own addition to his speech is that it is really about building trust. Pretty much about complete and sometimes painful truth.
These ideas were only a start to the truly unique presentation. I highly recommend that you visit the website http://www.gitomer.com/ and at least sign up for the weekly newsletter.
Very few times do I tell people to act now. However go there now, it can make a difference in your vision of sales.
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