Another customer punishment program

Uh I mean customer reward program. Ate at Applebees today with my good friend Bill. On the table were these "Punch" cards where you eat frequently and get something free.

After our meal, Bill ask for our cards to be punched. Our waitress took the cards and came back and said our meal did not qualify. Supposedly you had to order the meals pictured on the card. So Bill read the card and it simply said something like "one meal gets one punch" No qualifiers about type or other. A great thought Bill had was that he has an allergy to Shell fish. So Shrimp was out (Pictured on the card) so I guess he would never qualify.

Point is, so many rules and the frequent customer bonus program became the Secret piss off the customer program.

On Applebees behalf, the did end up giving us stamps (Not a stamp as noted on card) but wasted 5 minutes of my life.

A little annoyance!

You ever read at the bottom of people's email where it says "Eco-Tip: Printing emails is usually a waste. Make this tip go viral, add it to your email signature" or something similar. Hey, what about the people making that ink/toner. They deserve to make a living. Maybe I will add a line. "Please print this email to use more ink and toner to create jobs!"

Then there are the people that have the really long email that says do not forward due to privacy or some kind of confidentiality statement. Get over it. It is email. If you say something stupid, it will be distributed at will!

A new baby coming to the Riat Family

Got ya didn't I. We will pick her up in a week.

Check out the most recent SWOT!

Click Here to see my visit to Phoenix AZ.

An update to the "Post Button" Problem

And IE 9. Thanks to Fair Play (Kris Fair) I have found the answer (Or the work around)There is a button at the top of the browser after the end of the URL that looks like a torn piece of paper. If you push that button it changes the browser into compatibility mode. This allows me to push the publish button. Works great.

Thanks Kris!

You must measure to get better!

In sales you measure activities, close ratio's, customer satisfaction and more. You need to know where you are at and what you need to work on along with those things you do well. It is the dashboard of your skills.

If you pay attention to this blog you know I like Golf. Above is my dashboard of golf. OK, not that impressive but does give me feedback of areas that need improvement and it does show statistically what improvement that I am making. Getting better all the time.

Soccer Star!

We had a great first Match? Game?

Anyway, everyone was on task, paying attention and had a good time.