Tuesday, April 1, 2008

Customer Service Update

If you remember from a previous post, I was struggling with customer service of a company I purchased a Golf Driver from. Well, it arrived. From the original order. No update calls, no emails, it just showed up, almost three weeks later.

Me of all people should know to buy local. I will ask for a little forgiveness, I had a gift certificate. Well I have some birthday money and am completing my golf needs at the local pro shop. Lesson learned.


I preach this lesson to clients everyday. The value of paying a bit more for better quality and customer service. So lesson is practice what you preach.

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