Wednesday, August 4, 2010

Great service from an Airline?

Last week I had great service from American Airlines. I wish I had caught the name of the guy who helped me. I was checking a bag and the rep looked at my flight and saw that it was delayed due to an earlier flight in Chicago being a problem.

Anyway, he ask me if I minded that I went through Dallas instead of Chicago. Of course not, I would rather avoid Chicago. So, I got home an hour earlier, quicker flights and all went well.

For a change I got good service from an airline. (Plus I had exit row seating!)

No comments: