Wednesday, June 2, 2010

Passwords can be annoying. Do they have to be?

Really irritating. I had to go through a certification process to sell some product today. To be honest, the product (To be nameless for now) is not real high end or special. However to create an account this is what I encountered

We are sorry, but we are unable to complete your request.
The following problems occurred and need to be repaired for your request to be completed.
• Password must be at least 8 characters, at least 1 number and at least 1 special character. Special characaters can include ! # $ % or @
My bank account password, or other accounts that are tied to $’s do not require this. However they feel like they must have my DNA to log in. Really?
If they want to know the user experience it is poor…

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