Monday, March 19, 2012

Customer Service (Only one chance to get it right!)

Went to pickup some paint at a locally owned store today. Jenifer had taken in what we needed earlier in the day so all I needed to pick up the order. I went directly to the paint department and some guy behind the counter ask what I needed (In almost that tone) and took off to the front without a word to me. He returned a few minutes later and took my paint to the front without a word.

Just a few words would have turned this from a poor experience to a positive one. Simple acknowledgement would have been nice.

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